From Starbucks, the Galiano Bakery with tasty treats, and the typical assortment of fast food restaurants to an upscale restaurant, you’ll find somewhere for food during your wait at the Vancouver Airport. Our handy guide of what else you can do and where you’ll find it, will help pass your time there.
Shops, Dining And Activities
For retail, you will find accessories and fashion, gifts and souvenirs, health and beauty, news agents and bookstores, duty-free, electronics and convenience stores. Even a PGA Tour Shop!
For dining, there are cafes, coffee outlets, fast food, Asian, Italian, and steak houses. Plus, Vancouver Airport offers Food on the Fly – a range of food and drinks that are packaged specifically to be taken on-board your plane. These are good for your flight home from Vancouver (you’ll have a meal on-board your international flight shortly after the plane departs). Keep an eye out for them at the restaurants throughout the airport.
If you have enough time, prepare for your flight by relaxing at the Absolute Spa and Hair Salon. Not only can you find a range of massage services, but also hair-dressers and barbers. There are two salons on the US side of the international terminal.
Or take a walk around the airport with a self-guided tour. Vancouver Airport’s website offers several downloadable guides for you to use – enjoy the art displayed throughout the airport grounds, or learn more about the environmental sustainability. Go outside and see the 55 foot tall ‘Green Wall’ of plants that lines the international terminal. Or stay indoors and delight in the numerous Canadian-themed works of art.
You can also head to the domestic terminal where you will find the observation deck for the airport. Enjoy interactive exhibits and a close-up view of the airplanes using the telescopes.
And if you still have no idea of what to do, then there are always the two aquariums, one on level 3, and another on level 4 of the international terminal. The latter is a jellyfish aquarium, while the former houses more than 5,000 marine creatures.
For locations of stores and other places of interest, refer to the maps on the Vancouver Airport website.
There are several lounges for your comfort: Air New Zealand is partnered with Air Canada, so no matter which of these airlines you have chosen for your trip Downunder, you can access this premium lounge if you’re a member or flying business class.
In addition, two Plaza Premium Lounges can be found in the international terminal – one at the International gates and the other in the US Departures area. These are pay-per-use rather than membership only so you can pay a daily fee and use their facilities.
Visitors to the lounges enjoy complimentary refreshments, magazines and newspapers, computer access and WiFi, and bathroom facilities, including showers and a place for a nap at the Lounge by the international gate.
If you’ve lost something during your flight, it’s best to approach your airline directly. However items lost within the airport should be reported to the Customer Service Counter on level 3 in the international terminal, open from 9.30am to 5.30pm every day. Or you can call 604 276 6104, or toll-free worldwide at 1 866 817 5243.
Visitors to Vancouver Airport will find plenty of bathrooms in all the terminals. Showers are not available for any passengers (other than at the Plaza Premium Lounge in the international terminal), although you will find paid services such as a spa and a launderer at the airport. See the locations listed below for more information.
For emergency medical services call 604 207 7077 or approach one of the customer care kiosks located in the terminal. For non-emergencies you will find the Vancouver Airport Medical Clinic in the domestic terminal, along with a pharmacy and a dentist. Locations are listed below.
Vancouver Airport offers ICE currency exchange stores. ICE sells travelers checks, money transfers, wires, phone cards and exchanges cash. You may wish to order ICE currencies online instead, which saves you from paying the commission fee and locks in the exchange rate. In addition, you can pick up your currency at the ICE store when you arrive at airport.
ATMs are also located throughout the airport. See below for locations of both ATMs and ICE stores.
Free wireless hotspots are available throughout the airport. Free internet service can be found in the Premium Lounges as well.
Rest Areas And Hotels
The airport is open 24 hours a day and there are places you can rest, although they are limited. Staff may request your boarding pass and other documents to ensure that you have a reason for being in the airport late at night.
Although it does get quiet after the last flight, you may wish to avoid the nightly cleaners and obtain a hotel room for overnight layovers. Directly outside the international terminal is the Fairmont Vancouver Airport hotel, and further to the east is the Delta Vancouver Airport hotel. For more information about local accommodations visit the airport’s website.
Smoking at the airport is allowed, but only in designated areas outside the terminals. No smoking is allowed inside the airport.
Locations Within The Airport
- Customer Information Counters can be found by the check-in areas to the left and right of check-in on level 2 and also opposite Gate 53 (international departures) on level 3.
- Lost property can be reported to the Customer Information Counter on level 3.
- The airport pharmacy, medical clinic and dentist can all be found in the domestic terminal, outside Security on level 1.
- Bathrooms are located at check-in, near the food court and near many gates on level 3.
- ATMs and ICE stores are in the check-in area on level 2; and opposite Gates 53, 85, and 87 on level 3.
- Free wireless internet is available throughout the airport.
- Pay telephones can be found throughout the airport.
- Smoking areas are located outside the airport.
Vancouver Airport’s website has maps for you to use online and to print out, with all of the locations mentioned above marked clearly.