Whether you’re arriving at or departing from Christchurch, we’re happy to assist you in knowing what to expect at the airport. Information on flights and transportation services to and from the Christchurch New Zealand Airport is here.
Luggage trolleys are available throughout the airport and are free to use.
Passengers arriving on a flight from an airport within New Zealand can collect their checked luggage on the ground floor. Checked luggage on the smaller regional flights can be found at the far end of the domestic luggage pick-up area.
Travelers arriving on an international flight from Australia, Fiji and beyond will collect their checked luggage before passing through Immigration, Customs and Security. If you’re continuing on to a domestic flight, you can re-check your luggage at the Connections Desk in the international arrivals hall.
Note that New Zealand strictly enforces a $400 NZD fine for bringing any restricted food items or agricultural products into the country. Signs and disposal containers are posted along the walkways to the luggage collection area. If in doubt, either list your food items on the customs form or throw them away. There are no “second chances.”
If you find that you left something on the airplane, contact your airline as soon as possible. Items lost within the terminal can be reported by calling (64) 3-353-7749 or emailing [email protected] The Airport Services team can also help you between 8.30 am and 4.30 pm on weekdays.
Passengers at Christchurch New Zealand Airport will find plenty of bathrooms throughout the terminal. In addition, free showers are available to all passengers – a great benefit for travelers arriving on a long international flight!
Towels can be “rented” for $10 NZD, with $5 refunded on return of the towel (soap is provided for free with the towel). Stop at the iSITE booth to pick-up your towel. Both iSITE and the showers are in the international arrivals hall on the ground floor.
A pharmacy with an on-duty pharmacist is open from 6am to 6pm every day. The pharmacy is located on the first floor of the airport.
Currency Exchange & ATMs
Christchurch Airport offers Travelex currency exchange stores where you can buy Travelex credit cards, travelers checks, money transfers, phone cards and exchange cash. Phone cards are useful if you’re planning to use public payphones in New Zealand.
The major New Zealand banks have ATMs located throughout the airport. These machines will debit your Visa, MasterCard, Amex, Diners Club, or Plus card and give you New Zealand currency in return.
ATMs and Travelex stores are located on the ground and first floors.
Shopping & Dining
Christchurch Airport hosts many shops and eateries. The ground floor has limited retail, mostly located to the right of the check-in area. The majority of the shops and cafes are located on the first floor, between the domestic and international gates, as well as after Security and Customs.
In addition to the standard duty free stores, you’ll find fashion, jewelry, travel necessities, souvenirs, books and newspapers, health and beauty products. A Vodafone booth in the international arrivals area will set you up with phone and WiFi communications for your trip in New Zealand. Dining options are plentiful and include fast food, healthy eating, cafes, bars, Asian and Italian restaurants.
Air New Zealand Koru Club members who are traveling on regional flights can enjoy the Express Lounge near the regional flight gates. Complimentary beverages and snacks, newspapers and business services are available.
In addition, Koru Lounges are available for both domestic and international passengers (with the required flight class or membership level) flying on Air New Zealand, Virgin Australia or Singapore Airlines. The domestic lounge is located toward Gates 17 – 18A, after security. International passengers will find their lounge near Gate 29, in the secure area.
These Koru Lounges offer complimentary newspapers and magazines, snacks and beverages, a business area with internet/phone/fax access, and showers.
Air New Zealand offers access to their domestic and international Koru Lounges to all passengers on its flights from Christchurch, subject to available space, for the fee of $35 NZ up to 4 hours and $55 NZ for more than 4 hours.
Qantas, Emirates and oneworld passengers, with the required flight class or membership level, can access the Manaia Lounge, located near Gate 29. Meals and snacks, beverages, showers, internet access, newspapers and magazines are available.
Computer kiosks as well as wireless hotspots are available at Christchurch’s airport. To use the free wireless internet, you can connect to ‘CIAL_Free_WiFi’ from the network options on your device and follow the instructions.
Internet kiosks are located at check-in on the ground floor, as well as in the departures (first floor) and arrivals (ground floor) areas
Hotels and Layovers
The airport terminal is open 24 hours a day. However, after the final domestic flight, that section of the building is closed. Overnight sleeping at the airport is not allowed. If your flight arrives after 10:30 pm and you have proof of an early morning – before 8:00 am – departure, airport security will allow you to remain in the airport overnight. Restrictions include –
- Resting is permitted, but sleeping on the floor is not.
- Sitting or lying in front of or near exit doors is not allowed.
- Lying on furniture is discouraged.
The recently updated Sudima Hotel, about a 5-minute walk from the terminal, is very convenient if you have an early morning departure. You can return your rental vehicles the night before their flight – saving the cost of an additional day’s rental – and walk to the terminal in the morning.
With the central city so close – less than 8 miles and about a 20 minute drive by car or taxi – travelers with later flights will find the best choice of hotels in Christchurch.
Smoking at the airport is allowed, but only in designated outdoor areas. Three sections have been provided: outside regional check-in, the international arrivals hall (ground floor), and the domestic area (ground floor).
Fax service is available at the iSITE desk in the international arrivals hall. If you need stamps for last-minute postcards before you depart, you can purchase them at the Relay shop on the first level near the security entrance to Domestic Departure – you’ll find a mailbox nearby.
We can find the lowest cost flights to New Zealand for your trip so you’ll spend more time exploring the country and less time sitting in airports. Contact us now!